It’s time to investigate differently.
Our independent maturity assessment of an organisation’s incident investigation process will identify the quality and effectiveness of investigations and investigation outcomes to identify improvement opportunities.
The review process involves the project team engaging with all stakeholders to learn how incident investigations are approached and executed. Further, the team will share industry experience and good practices with frontline personnel to create change and understanding of the critical aspects of incident investigation. To achieve this, we:
- \Review investigation-related procedures and documents.
- \Interview a selection of personnel regarding their perception of, and experience with, the incident investigation process.
- \An assessment of a selection of incident investigation reports against our 10-point Maturity Assessment Framework.
- \Provision of a summary document based on the field-based work and Maturity Assessment outcomes to deliver observations and recommendations.
The ultimate intention of an investigation maturity assessment is to implement strategies that improve the capacity of an organisation to learn from incidents and deliver the systemic reduction of safety risk.
Additional consultancy services:
- ZIncident investigations
- ZLearning Team Facilitation
- ZRisk Assessment Workshops
- ZRisk Maturity Assessments
- ZCritical Risk Management
- ZSystem Design
- ZCoaching and Mentoring