Our tailored, evidence-based programs will help you unlock your true potential by reducing risk, improving workforce engagement, and creating a safe working environment

Investigations Differently – provided tools to better gain the information required to not only address the issues surrounding an event, but identify systemic issues that can be addressed to prevent similar events from occurring in the future.

Facilitation was engaging, used real life experiences and examples, to engage students. Practical exercises targeted relevant subjects for the audience, to better meet outcomes.

Provided me with a different way of evaluating the investigations we do to make them more effective and meaningful.

The training was not what I was expecting. I had a pre conceived notion that it was going to focus on the actual implementation of the Blueline Methodology and the incident investigation. It actually exceeded my expectations, in that it focussed on the critical thinking skills and change in perception from a blame/fault ideology to an understanding of why people make mistakes. Without understanding the work being performed, you can not understand the factors influencing decisions made in the course of that work. I will be applying these learnings going forward, with a focus on looking for systemic issues that affect work as done. Found it to challenged my perceptions, giving much to think about when investigating incidents and indeed observing and understanding work. Thoroughly enjoyed it.

Mark took our team (at Urban Utilities) through the Risk Assessment masterclass and it was a game changer for our team.

Excellent. I wasn’t sure what to expect but the content was really interesting and totally relevant – presented in a way that resonated to everyone on the course.

Thank you for delivering a great course. I’m pleased I was able to participate in the face-to-face sessions. My way of thinking and acceptance of the practices we have at Sims was certainly challenged. It was a pleasure to participate.