Create a safe work environment with our workplace investigation and risk management training
Our tailored, evidence-based programs will help you unlock your true potential by reducing risk, improving workforce engagement, and creating a safe working environment
How we help our clients
High-risk organisations need a better way to approach investigations and risk management. Mark Alston recognised this need and founded Investigations Differently in 2019 based on his 20+ years experience in the field. Our unique approach of listening, adapting and co-designing solutions for your business will improve your productivity and differentiate you from your competitors.
Investigations Differently offers a full range of investigation and risk management services designed to help organisations identify the real issues that can contribute to a risk or incident.
Our services include:
Why we do investigations differently
We don’t believe in a top-down approach to investigations and risk management. Instead, we help you harness your people to be part of the solution and deliver systemic change.
Our unique approach combines listening, adapting, and co-designing solutions to deliver more than just improved processes. We help you differentiate yourself from your competitors and make workplace safety and investigations a priority.
- Solution focused
- Responsive & adaptable
- Genuine & collaborative
- Speaking Services
Organisations that trust us with their workplace investigations and risk management
Feedback from our clients and participants
Investigations Differently – provided tools to better gain the information required to not only address the issues surrounding an event, but identify systemic issues that can be addressed to prevent similar events from occurring in the future.
Facilitation was engaging, used real life experiences and examples, to engage students. Practical exercises targeted relevant subjects for the audience, to better meet outcomes.
Mathew PowerRoyal Australian Air Force
Provided me with a different way of evaluating the investigations we do to make them more effective and meaningful.
Smruti GearyWestern Health
The training was not what I was expecting. I had a pre conceived notion that it was going to focus on the actual implementation of the Blueline Methodology and the incident investigation. It actually exceeded my expectations, in that it focussed on the critical thinking skills and change in perception from a blame/fault ideology to an understanding of why people make mistakes. Without understanding the work being performed, you can not understand the factors influencing decisions made in the course of that work. I will be applying these learnings going forward, with a focus on looking for systemic issues that affect work as done. Found it to challenged my perceptions, giving much to think about when investigating incidents and indeed observing and understanding work. Thoroughly enjoyed it.
John HollyWHS Officer, TEYS
Mark took our team (at Urban Utilities) through the Risk Assessment masterclass and it was a game changer for our team.
Tony McConachiePrincipal Business Process & Change, Aurizon
Excellent. I wasn’t sure what to expect but the content was really interesting and totally relevant – presented in a way that resonated to everyone on the course.
Jenny CrossWEL Networks
Thank you for delivering a great course. I’m pleased I was able to participate in the face-to-face sessions. My way of thinking and acceptance of the practices we have at Sims was certainly challenged. It was a pleasure to participate.
Rosa ManiheraSHECS Coordinator, Sims Metal Management
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Let’s be honest: Freak accidents will always happen. So how do you identify the unknown – let alone assess it?
According to a Policy and Practice in Health and Safety study, 2017, construction organisations with a Zero Incidents policy and perfect safety records are the most likely places a fatality will occur.
The industry has learned nothing new resulting from the investigation. There is no innovation and most concerning of all, there has not been any measurable reduction in risk for these tasks.